Title – Customer Satisfaction
Date – June 2003
Customer satisfaction is the ultimate goal of any event, if we are effective the greatest reward is the sight of customers having fun and feeling completely relaxed and safe in the environment we are providing them with.
Beyond The Blue offers a number of services to ensure this goal is achieved, these include; Event Management; training in the National Certificate for Door Supervisors (NCDS); In-House Security Induction Programmes (IHSI); production of Venue Specific Security Manuals and bar staff manuals; Licensed Retail Sector Training; Consultancy Projects; Conflict Management and Resolution courses; Personal Safety Training; and many others. But in each of these we ultimately the same focus; providing excellence in customer service.
Please visit our website at www.btbl.co.uk
Image – Peter Rowley
Date – June 2003
Customer satisfaction is the ultimate goal of any event, if we are effective the greatest reward is the sight of customers having fun and feeling completely relaxed and safe in the environment we are providing them with.
Beyond The Blue offers a number of services to ensure this goal is achieved, these include; Event Management; training in the National Certificate for Door Supervisors (NCDS); In-House Security Induction Programmes (IHSI); production of Venue Specific Security Manuals and bar staff manuals; Licensed Retail Sector Training; Consultancy Projects; Conflict Management and Resolution courses; Personal Safety Training; and many others. But in each of these we ultimately the same focus; providing excellence in customer service.
Please visit our website at www.btbl.co.uk
Image – Peter Rowley
