Title – Wrist grip
Date – October 2006
The wrist grip is often one of the first signs that a situation or argument is changing from a verbal stage to a more physical one. It is at this stage that often even the slightest wrong move or wrong word can dramatically escalate matters.
The natural reaction to an aggressive party grabbing your wrist is to wrestle it free, but unfortunately this demonstration of force more often then not leads to further force being used by the agressor. This struggle can lead on to further aggression before you even realise what is happening.
At Beyond The Blue we teach techniques that help you to remove yourself from this grip without struggling and often almost without the person who grabbed you even knowing. The calm nature of this and our other ‘low-impact’ disengagement techniques, means that you don’t trigger the natural responses in an aggressor that can escalate a situation. This approach gives you the space and time to practice the non physical techniques and communication skills we teach you in our Conflict Management and Resolution course (CMR).
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Personal safety training
Date – October 2006
Effective learning is possible through the use of simple rules and at Beyond The Blue we follow these strictly. Our aim when running a training course is effective learning and positive outcomes for those attending.
Our first rule is group sizes; we adhere to strict guidelines that we have set out, to ensure that groups are not too large and that the dilution of learning does not occur as a result. Where clients demand that numbers be at the top end of our limits, we often send in more then one instructor to run the course. This ensures that where required, scenario based learning and group work can still be undertaken with sufficient supervision provided.
This approach also allows us, to have greater control over the practice and perfection of physical intervention and personal safety techniques.
These strict guidelines are applied to all our training courses; the portfolio of BIIAB Licensed Retail Sector courses; National Certificate for Door Supervisors (NCDS); Conflict Management & Resolution (CMR); In-House Security Induction (IHSI); and Fire Safety (FS).
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Active participation
Date – October 2006
At Beyond The Blue we like to invite those attending our courses to participate fully in the training they are being given. We encourage candidates to provide us with their experiences in order to consider ways to resolve situations that they may have come across in the past, in a more constructive manner.
Sometimes the process of involving individuals is not one that is welcomed at first by the candidates themselves. The natural reaction people have when a group is asked for a volunteer, is to shrink into their chair. But candidates soon learn that our courses rely on them playing a full part in process, for them to gain the maximum benefit from the time we have with them. After the initial shyness we often find that we have too many volunteers, but we always try and ensure that everyone gets a chance.
By demonstrating techniques and providing facilities for the group to break down into smaller groups and workshop certain subject matter, everyone feels part of the session and start to enjoy the process of learning. This approach is taken in all our courses and candidates benefit from the involvement they have. Courses we run include; portfolio of BIIAB Licensed Retail Sector courses; Conflict Management & Resolution (CMR), In-House Security Induction (IHSI), National Certificate for Door Supervisors (NCDS), and Fire Safety (FS)
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Conflict Management & Resolution training
Date – October 2006
Scenario based learning allows those attending to gain a more realistic visualisation of the type of situations they may encounter and how they might approach and resolve those they face.
In this example taken form our Conflict Management and Resolution course (CMR), one of our instructors along with a small group of minibus drivers who operate primarily at night time (driving revellers to and from venues), examine a ‘common’ situation where they discover and individual collapsed / asleep in the back of their vehicle.
The situation seems innocent enough and is one that they encounter in their day to day (night to night) role as a driver. It is one that they have all had to deal with. As with most situations, the straightforward approach works on most occasions. We examine the signs and signals that can tell when it might be advisable to approach with more caution and how to act in a manner where the drivers own personal safety is maintained and risk reduced.
This example of how Conflict Management and Resolution training can be applied to various different sectors, indicates the versatility of both the course itself and the trainers presenting it. We currently do not have trainer who come from bus driving background, but thorough a training needs analysis we present the course with relevance to those candidates attending. At Beyond The Blue we go the extra mile, we took the time in this case to spend a night in the bus with the driver to get a first hand look at what problems they faced, this made our preparation for the course as complete as it could be.
We pride ourselves on our professionalism and we reflect this to candidates attending our courses. This allows them to understand how acting professionally can solve many of the problems and dangers they may encounter in the course of their employment.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Induction Training
Date – October 2006
During the process of preparing for In-House Security Induction course (IHSI) we always explore the possibility of using experienced individuals from within your own staff body if. By approaching staff on a supervisory / management level or with specific skills or knowledge and finding sessions that will be appropriate to their knowledge base, we provide staff with some ownership of the training provided and help them gain vital new skills and experience.
In order to ensure that the quality of the training provided by in-house trainers meets the high standards of Beyond The Blue, we provide comprehensive guidance notes and briefings to those chosen to present these sessions. We then ensure that experienced Beyond The Blue Instructors are on hand to provide support and answer question that may require their additional experience.
This approach is not always suitable to all our clients, but the empowerment that this approach can provide to some of your employees is an additional benefits to the core of the training we provide.
At Beyond The Blue we approach every new client differently to ensure we meet their specific needs.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Recovery position
Date – October 2006
Simple techniques such as learning the recovery position can give individuals the confidence to deal with situations and stabilise victims of many different ailments from alcohol intoxication to unconsciousness. This technique can help ensure the safety of a victim while more experienced and qualified help arrives.
Either as part of a First Aid Course or on a more general level through our In-House Security Induction course (IHSI), this technique is a key skill. Understanding not only the technique and how to execute it, but also the reasons behind employing it and when it is appropriate and safe to do so, candidates on our courses at Beyond The Blue get ample opportunity to practise on each other. The experience of how it feels to be put into the recovery position gives them a better understanding on how a victim may react to this practise being used on them.
First Aid is a basic skill for employees; it allows them to ensure the safety of colleagues and customers; avoiding escalation of existing injuries and conditions and save lives.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Pit lift
Date – October 2006
The Pit Lift is a standard technique to allow staff working in a pit area (the area in front of a stage) to help remove those being crushed or unable to remove themselves from the front of a crowd, to be evacuated and where required receive the appropriate medical care.
Traditionally the pit area has been the exclusive domain of the most physically strong staff and although there is some merit in the area being staffed by physically capable individuals, we believe that this approach restricts the flexibility within your team, by limiting those that are trained in the key skills.
As part of our In-House Security Induction courses (IHSI) that are tailored to meet the specific needs of our clients, we train in-house teams on specific techniques required to ensure the safety of the customers. By training all staff, in all techniques, the team share skills so that the client has the capability to move staff about into different areas. This provides the employer with more flexibility allowing them to be more cost effective with staffing levels.
Beyond The Blue has experience of working with clients from a variety of backgrounds and tailors courses to meet their needs, that of the demographic they serve and the staff employed.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
