Title – Security Team
Date – June 2005
Despite a long 12 hour shift our teams of Beyond The Blue staff working alongside the in-house team remain motivated throughout.
By empowering individuals within the team and taking good care of staff working, individuals remain motivated throughout and in turn offer better service to the customers even after standing often in the cold and wet for 12 hours at a time.
Beyond The Blue prides itself on its focus on the conditions in which staff under its guidance work. We believe that good preparation and training as well as good positive management is the key to achieving the high standards we expect.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Security Industry Authority (SIA) Door Supervisor Licence
Date – May 2005
The Security Industry Authority (SIA) Door Supervisors Licence is a legal requirement for anyone working within the licensed retail sector security. Beyond The Blue run regular SIA National Certificates for Door Supervisors courses (NCDS) all over the South East and the rest of the UK. Courses run over 4 days and candidates are required to complete 2 examinations one on day 2 and one on day 4.
Our pass rates at Beyond The Blue are extremely high and we endeavour to provide the support required by each individual to give them the best possible learning opportunities and to ensure that our pass rates remain at their current high level
Please visit our website at www.btbl.co.uk
Title – Ferris Wheel
Date – June 2004
Events range in size and focus, some are directed at corporate clients and require a level of sophistication that reflects on the company presenting the event, others are one long party and the fun has to start at the front gate and continue as long as people remain. Venues and budgets also dictate the possibilities; big events can offer Ferris wheels and other large structures that enhance the venue, while smaller events require us to be more creative.
Beyond The Blue takes the view that no event is too big or too small for us to Event Manage. Be it a company Christmas party for 200 staff or 10,000 attending a live performance we have the capability and willingness to offer services to all clients. The consistent factors are always the same; the amount of research we put in before making any recommendations, the level of co-operation with our clients; the strong working relationships we develop with our clients; and above all the high expectations we put on ourselves to deliver a quality product and the exceptional customer service you should demand.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Cocktail Bar
Date – June 2004
Beyond The Blue is always seeking new avenues for its clients and their customers to benefit further from innovations at events. Cocktail are hardly a new concept and we will not claim to have discovered them. However through Consultancy Projects with our clients and through extensive staff training we recommend and provide the right solutions for your event.
Depending on the nature of the event you are running and our involvement with it, the popular choice of a cocktail bar can range anywhere from a high volume previously prepared version, to the all singing all dancing flair bar tender throwing ice, fruit, straws, umbrellas, glasses and alcohol into a glass and magically presenting the customer not only with a drink; but a show as well.
We have a range of solutions to enhance your event and we offer Event Management services if you require us to run the show on your behalf. What ever you require we can make it happen for you and your organisation.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Branding
Date – June 2004
Product placement and branding are central to many events. They help to direct your customers to purchase the products you wish to sell them and can add to the flavour of an event you are running.
Here courtesy of Budweiser a very simple concept at no cost to the client, adds flair and excitement as customers file past to the bar where a cold beer is waiting for them.
Beyond The Blue is a training, Consultancy and Event Management company that can help you develop and execute an event to ensure success both from the point of view of you as a client and from your customers.
Please visit our website at www.btbl.co.uk
Image – Peter Mayhew
Title – Customer Satisfaction
Date – June 2003
Customer satisfaction is the ultimate goal of any event, if we are effective the greatest reward is the sight of customers having fun and feeling completely relaxed and safe in the environment we are providing them with.
Beyond The Blue offers a number of services to ensure this goal is achieved, these include; Event Management; training in the National Certificate for Door Supervisors (NCDS); In-House Security Induction Programmes (IHSI); production of Venue Specific Security Manuals and bar staff manuals; Licensed Retail Sector Training; Consultancy Projects; Conflict Management and Resolution courses; Personal Safety Training; and many others. But in each of these we ultimately the same focus; providing excellence in customer service.
Please visit our website at www.btbl.co.uk
Image – Peter Rowley
Title – Wheatus
Date – June 2002
Wheatus tested the ability of the Beyond The Blue management team at this event and demonstrated the team’s ability to react quickly to changing circumstances.
Half way through the live set there was a predetermined plan for the singer to move from the stage to play live from one of the balconies at the venue. When he (as is his prerogative) chose at the last minute to take a different route back to the stage running through the middle of the crowd, the carefully prepared plan to ensure his security had to be shelved and staff had to use their experience and initiative to act on the spur of the moment. The action taken by staff and management meant that within a few second everyone knew what was happening and proceeded to react allowing the lead singer clear passage and providing the performance with an edge that many of the crowd will never forget.
A heart stopper for a few seconds for the management; but a show stopper for the crowd.
We can provide Event Management and Consultancy for any event you intend to stage. Our Event Security team can work as the exclusive security presence or we can build a team to work alongside your own in-house team.
Please visit our website at www.btbl.co.uk
Image – Ian Stephen
